Information

Shipping

Your order will be processed and shipped within 1-2 business days after payment. 

Once the order is shipped, you will receive a tracking number in your email.

Currently we ship only in Europe.

Estimated shipping time is 4-7 days.

For more specific information about shipping, please check the description of individual products.

We are not responsible for any additional fees that you may receive based on your country. We are not responsible for missing, stolen or tampered packages.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@alwayslate.world.

If your return is accepted, you will have to cover the shipping cost yourself. 


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@alwayslate.world.

Washing Instructions

Machine washable at max 30°C. Gentle cycle, always wash with similar colours. 

We recommend turning the garment inside out when washing to protect the design. 

Hang to dry. Do not bleach. Do not iron over design.

Support

If you have any questions, please contact us at support@alwayslate.world